AI-Driven Document Processing for Customs and Logistics: Automating Millions of Email-Based Transactions

Authors

  • Praveen Kumar Dora Mallareddi Dollar General Corp, USA Author
  • Feroskhan Hasenkhan Truveta, USA Author
  • Debabrata Das Deloitte Consulting, USA Author

Keywords:

AI-driven automation, document processing, logistics operations

Abstract

AI-driven document processing is changing Customs and Logistics by automating processes like classification, extraction, and validation of high-volume email-based transactions, and increasing operational efficiency. Traditional logistics workflow is overworked by manual document handling which leads to delays, compliance risks, and increased costs. The objective of this research paper is to examine the integration of Microsoft Azure AI Services and Form Recognizer to streamline document intensive process by using machine learning models for optical character recognition (OCR), entity extraction, and intelligent classification.

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Published

26-07-2023

How to Cite

[1]
Praveen Kumar Dora Mallareddi, Feroskhan Hasenkhan, and Debabrata Das, “AI-Driven Document Processing for Customs and Logistics: Automating Millions of Email-Based Transactions”, Newark J. Hum. Centric AI Robot Inter., vol. 3, pp. 65–105, Jul. 2023, Accessed: Feb. 16, 2026. [Online]. Available: https://njhcair.org/index.php/publication/article/view/13