Multi-Tenancy and Security in Salesforce: Addressing Challenges and Solutions for Enterprise-Level Salesforce Integrations

Authors

  • Ali Asghar Mehdi Syed IT Engineer at Illumina Inc., USA Author
  • Shujat Ali Sr. IT Engineer at State of Wisconsin, Dept Of Administration, USA Author

Keywords:

Multi-Tenancy, Salesforce Security, Enterprise Integration

Abstract

A basic element of Salesforce's architecture, multi-tenancy lets different companies utilize the same infrastructure while guaranteeing the data separation. This paradigm raises different security issues, especially for the businesses handling sensitive information, even if it provides cost efficiency & the scalability. Enterprise-level Salesforce connections must have the security as companies have to protect the client data, follow rules & lower the risk connected with shared environments. Among the important problems are data leaks, access control complexities, compliance rules & the integration flaws. Organizations have to put strict role-based access control (RBAC), data encryption & thorough API security into use to protect their data. Furthermore securing interactions with other applications & preventing illicit data disclosure calls for the strong authentication systems, constant monitoring & the anticipatory threat detection. To help to solve these issues, companies could use least privilege access, a zero-trust security model, and Salesforce Shield for enhanced encryption and event tracking. Compliance verifications, audit records, and regular security assessments improve the security system of a company. Salesforce offers built-in security capabilities, but companies still have to use a proactive approach customizing security actions to fit their own needs. Companies may maximize Salesforce's potential by addressing these issues via a synthesis of technology, policy & the best practices so that security is not compromised.

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Published

13-02-2023

How to Cite

[1]
A. A. M. Syed and S. Ali, “Multi-Tenancy and Security in Salesforce: Addressing Challenges and Solutions for Enterprise-Level Salesforce Integrations”, Newark J. Hum. Centric AI Robot Inter., vol. 3, pp. 356–376, Feb. 2023, Accessed: Dec. 21, 2025. [Online]. Available: https://njhcair.org/index.php/publication/article/view/39